TERMS AND CONDITIONS

Introduction

These Terms and Conditions ("Terms") govern your use of the Researchers Nexus website and all services provided by Researchers Nexus ("we," "our," or "us"). By accessing our website, requesting a quotation, placing an order, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Our Services

Researchers Nexus provides professional academic and publishing support services, including but not limited to:

  • Manuscript Editing
  • Editing and Proofreading
  • Journal Publication Support
  • Journal Selection Guidance
  • Book Publishing Support
  • Research Consultancy
  • Thesis Editing and Developmental Support
  • Formatting and Reference Styling
  • Proposal Review
  • Research Documentation Support
  • Other related academic and publishing support services as described on our website.

The scope of each service is agreed upon before work begins.

No Guarantee of Publication or Acceptance

Researchers Nexus provides professional editing, formatting, publication support, and consultancy services intended to improve the quality and presentation of academic and research documents.

While we strive to provide high-quality services, we do not guarantee:

  • Journal acceptance
  • Book publication
  • Indexing in any database
  • Academic approval
  • Funding approval
  • Institutional acceptance
  • Any specific publication or research outcome

All publication, review, and acceptance decisions remain solely at the discretion of the respective journal, publisher, institution, or reviewing authority.

Client Responsibilities

By using our services, you confirm that:

  • You own or have permission to submit all materials provided to Researchers Nexus.
  • All information supplied to us is accurate and complete.
  • You are responsible for reviewing all deliverables before submission.
  • You accept full responsibility for the final submission of your manuscript, thesis, article, proposal, or publication.

Researchers Nexus shall not be responsible for errors that remain after the client has approved the final version.

Academic Integrity and Service Scope

Researchers Nexus is committed to supporting ethical research and scholarly communication.

Our services are intended to improve language quality, structure, formatting, presentation, publication readiness, and overall document quality through professional editorial, consultancy, and developmental support.

Clients are responsible for ensuring that any work submitted to an academic institution, journal, publisher, or other organization complies with the academic integrity policies and submission requirements applicable to them.

Payment Terms

  • All prices are quoted in United States Dollars (USD).
  • A partial upfront payment is required before work begins.
  • The remaining balance must be paid before the final deliverables are released unless otherwise agreed in writing.
  • Researchers Nexus reserves the right to suspend or terminate work if payment obligations are not met.
  • Prices for future services may change without prior notice.

Refund and Cancellation Policy

Customer satisfaction is important to us.

Refund Eligibility

A client may request a partial refund if:

  • Work has begun but has not been completed; and
  • The request is made before the final delivery of the agreed service.

Refund amounts will be determined based on the proportion of work completed.

Non-Refundable Situations

Refunds will generally not be provided when:

  • The agreed service has been fully delivered.
  • A journal, publisher, university, or institution rejects a manuscript, thesis, proposal, or publication.
  • The client changes their mind after substantial work has been completed.
  • Delays occur because the client fails to provide required materials or feedback.

Refund requests should be submitted in writing to our support team.

Confidentiality

Researchers Nexus treats all client information and submitted documents as confidential.

We do not sell, disclose, or distribute client manuscripts, research data, or personal information to third parties except:

  • when necessary to provide the requested service;
  • with the client's consent; or
  • where disclosure is required by law.

Turnaround Times

Estimated delivery times are provided as a guideline.

Actual turnaround may vary depending on:

  • project complexity;
  • document length;
  • revision requests;
  • client response times; and
  • current workload.

Where delays become unavoidable, Researchers Nexus will notify the client as soon as reasonably possible.

Revisions

Researchers Nexus offers unlimited revisions to ensure that the delivered work reasonably reflects the agreed service requirements.

Unlimited revisions apply only to the original project scope.

Requests involving new material, additional services, or substantial changes beyond the original instructions may require a separate quotation.

Intellectual Property

Clients retain full ownership and copyright of all original documents submitted to Researchers Nexus.

Researchers Nexus does not claim ownership of any manuscript, thesis, article, proposal, book, or research content provided by the client.

Any editorial improvements or formatting performed as part of our services do not transfer ownership rights to Researchers Nexus.

Limitation of Liability

To the fullest extent permitted by applicable law, Researchers Nexus shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our services.

This includes, but is not limited to:

  • journal rejection;
  • publication delays;
  • academic decisions;
  • funding outcomes;
  • institutional decisions;
  • loss of opportunity; or
  • business losses.

In all circumstances, our maximum liability shall not exceed the total amount paid by the client for the specific service giving rise to the claim.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to These Terms

Researchers Nexus reserves the right to amend these Terms at any time.

Any revised version will become effective immediately upon publication on our website.

Continued use of our services following such updates constitutes acceptance of the revised Terms.

Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

Researchers Nexus
Email: supportteam@researchersnexus.com
Phone: +44-7988524929